Discussion topic: Broadband down

This message was authored by: BaharD · ‎21 Nov 2024

Hi, my sky box is showing a red light and isn't connecting to the internet. Any suggestions on how to fix this? Is anyone else's internet down? Thanks 🙂

This message was authored by: caesarome · ‎21 Nov 2024

@BaharD

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

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This message was authored by: BaharD · ‎22 Nov 2024

Tha is for your help 🙂

Discussion topic: Broadband down

Broadband down

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