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Discussion topic: Broadband down

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This message was authored by: Sian0912

Message posted on ‎13 Aug 2024 02:04 PM

Broadband down

Hello 

our broadband went off around 2pm yesterday and hasn't come back on. I have spoken to sky and they have booked an engineer for 20 August. 
I cannot wait until the 20 August as I need internet for work etc. what can sky do? Why won't they send me a new router etc? This is ridiculous - please help 🙂 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎13 Aug 2024 02:39 PM

Re: Broadband down

Posted by a Superuser, not a Sky employee. Find out more

@Sian0912  If your broadband went of what is the point of sending a new router if that is not the problem that you are having.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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