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Discussion topic: Help

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This message was authored by Katie153 This message was authored by: Katie153

Help

My sky max hub is showing the white light but still unable to connect devices through WiFi it just says unable to connect 

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This message was authored by HiHowAreYa This message was authored by: HiHowAreYa

Re: Help

If your devices are old, they may not support wpa3. You'll have to login to your mysky.app and down grade the WiFi security settings to wpa2.

Katie153
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This message was authored by Katie153 This message was authored by: Katie153

Re: Help

I tried this but it didn't work 

This message was authored by HiHowAreYa This message was authored by: HiHowAreYa

Re: Help

Have you tried changing the password for the WiFi through the musky.app?

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