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Discussion topic: Broadband down for days

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Avatar for Sarah167
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This message was authored by: Sarah167

Message posted on ‎19 Mar 2024 12:40 PM

Broadband down for days

Our broadband has been going off since Saturday, it says on the app ita fine but its not, irs cutting out constantly!

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎19 Mar 2024 12:42 PM

Re: Broadband down for days

Posted by a Superuser, not a Sky employee. Find out more

@Sarah167   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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