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Discussion topic: I need help with my internet

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This message was authored by: Dervis

Message posted on ‎13 Mar 2024 04:22 PM - last edited: ‎19 Mar 2024 01:14 PM by Staff

I need help with my internet

I have no broadband 

 


Moderator note: Changed title to reflect topic more.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎13 Mar 2024 04:24 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Dervis 

Run the test here to see if a fault is found:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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If you need help please provide as much information as you can
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This message was authored by: Dervis

Message posted on ‎17 Mar 2024 08:33 AM

Re: No internet

I still have the problem 

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This message was authored by: jamesn123

Message posted on ‎19 Mar 2024 12:26 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dervis 

If the Sky checker does not allow you to book an engineer or tell you  that there is an area fault then we can escalate your post here on the forum so you can chat with a Sky agent and get it sorted. Have you managed to get it sorted yet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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