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Discussion topic: Broadband Router hasn’t arrived

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This message was authored by: bazamctrfc

Broadband Router hasn’t arrived

I am due to have my broadband installed on Tuesday, it has not arrived yet. Can anyone advise?

 

thanks

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This message was authored by: Daniel0210

Re: Broadband Router hasn’t arrived

Posted by a Superuser, not a Sky employee. Find out more

@bazamctrfc 

Royal Mail deliver it so it may come Tuesday. Openreach don't necessarily need it to connect the line. The connection could go live any time up until midnight. 


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This message was authored by: bazamctrfc

Re: Broadband Router hasn’t arrived

Thanks pal, my only concern is the order says awaiting dispatch, coming soon, so there's no expected delivery date.

This message was authored by: SKY1992bf

Re: Broadband Router hasn’t arrived

Posted by a Superuser, not a Sky employee. Find out more

@bazamctrfc wrote:

Thanks pal, my only concern is the order says awaiting dispatch, coming soon, so there's no expected delivery date.


@bazamctrfc  Hopefully it should update Tuesday/wednesday


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This message was authored by: Daniel0210

Re: Broadband Router hasn’t arrived

Posted by a Superuser, not a Sky employee. Find out more

@bazamctrfc 

To prevent duplicate replies your other post has been removed. (And no, Openreach don't bring the router with them). 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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