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Discussion topic: Broadband Router hasn’t arrived

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bazamctrfc
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Broadband Router hasn’t arrived

‎30 Mar 2024 03:48 PM

I am due to have my broadband installed on Tuesday, it has not arrived yet. Can anyone advise?

 

thanks

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Daniel0210
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Re: Broadband Router hasn’t arrived

‎30 Mar 2024 03:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@bazamctrfc 

Royal Mail deliver it so it may come Tuesday. Openreach don't necessarily need it to connect the line. The connection could go live any time up until midnight. 


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bazamctrfc
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This message was authored by bazamctrfc This message was authored by: bazamctrfc

Re: Broadband Router hasn’t arrived

‎30 Mar 2024 03:52 PM

Thanks pal, my only concern is the order says awaiting dispatch, coming soon, so there's no expected delivery date.

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SKY1992bf
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Re: Broadband Router hasn’t arrived

‎30 Mar 2024 03:56 PM

Posted by a Superuser, not a Sky employee. Find out more
@bazamctrfc wrote:

Thanks pal, my only concern is the order says awaiting dispatch, coming soon, so there's no expected delivery date.

@bazamctrfc  Hopefully it should update Tuesday/wednesday


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Daniel0210
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Re: Broadband Router hasn’t arrived

‎30 Mar 2024 04:01 PM

Posted by a Superuser, not a Sky employee. Find out more

@bazamctrfc 

To prevent duplicate replies your other post has been removed. (And no, Openreach don't bring the router with them). 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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