Broadband Outage 15th December 2024

[Ou]

No broadband in Exeter since morning.

[Scotty56]

So my settings are saying connected to router just no internet🤷‍♂️🤷‍♂️🤷‍♂️

[ClaireLE]

Just to let everyone know, I called sky and after 15 minutes on hold was answered and told its a nationwide issue, and should now be fixed. We now have Internet!

[Kb35]

Think this calls for free movies for the next month sky. 

[Karen170]

Tried that about a thousand times funny how no outage reported but the minute I get through to chat it magically starts working all on its own

[JonnoBlue]

Mines just come back on. Hallelujah!!

[F1eyagrxce]

That's what mine says too 

[PeterN]

Back up and running again, let's hope the test the next update prior to releasing onto paying customers 😂

[Rebeccammcf]

Back on in Derby 

[GBear1]

Nothing here, been down since early hours. Cornwall

[Vikki16]

Same here in suffolk

[Mickshez]

Recently joined Sky. All was good then last week connection was poor. Open reach engineer booked but still not been after a week. Now have no broadband at all. Hub just flashes green. Can't use phone to ring sky as connected to hub. Can't use mobile as poor signal. Hoping this is a national issue and will be fixed soon. Either way it's just not good enough Sky. When will this be sorted??

[Vics038]

When will broadband be working again

[GD1]

Sky are aware of the outage as per here:

Post marked as answer for visibility only

[bournefullers]

Seems to be back up now, but keeps resetting itself, so might still be an issue. It would be a good idea if Sky put on there website when there are issues. You can go on your mobile phone and check the  Sky site instead of trying for hours to get hold of them