Broadband Box

[Georhoward1]

The box that was put in about a mouth ago... There is olny 3 lights on... The 2nd from the left is out... What can be dun about it ... If you can                                         Thank you

[Daniel0210]

@Georhoward1 

We don't know which hub you were issued with. The below link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 

[Georhoward1]

There is One light out the 2nd one from the left.. So when can you fix it plase ASAP   Thank you

[Chodley]

"We" are not Sky, just other customers. Has it actually stopped working?

[JimM1]

@Georhoward1 There is names and letters under the lights for you to also read, run the service checker on a mobile device to see what it reports in case there is an area wide network issue that sky do know about.

https://www.sky.com/servicechecker