Broad band essentials and paying for broadband boost

[Carol1111111111]

Hi, 

I'm on broadband essentials because unfortunately my area doesn't have anything faster at the moment.  I noticed on my bill that I'm also paying for broadband boost. 

Is the broad band boost actually of any benefit with only having broadband essentials. When I've read information on sky they only mention it being beneficial and used for faster broadbands.  

kind Regards 

carol

[Highlinder]

@Carol1111111111Do you have any trouble with your Wi-Fi, this is different from your broadband speed?

[Carol1111111111]

Hi, 

sometimes Wi-Fi drifts out! Have trouble watching TV in the kitchen. 

[Highlinder]

@Carol1111111111Do you have any boosters in the property to help with this?

[Carol1111111111]

Hi, 

yes bought boosters from curry's. 

[Highlinder]

@Carol1111111111If you have broadband boost you should have asked Sky for one as you are paying for broadband boost.

[Carol1111111111]

@Highlinder 

does that mean I don't need to subscribe to broadband boost as I have bought my own boost box and connection. 

[Highlinder]

@Carol1111111111Do you have full coverage around the property?

[Carol1111111111]

@Highlinder 

Yes, but at times  sky tends to stutter and stall on 3 out of the 4 TV's. 

[Highlinder]

@Carol1111111111Don't know if you have good full coverage around the property. You would have to get Sky come out and do a full check to see if your boosters are in the right place for full coverage.

[Carol1111111111]

Thanks for your advice @Highlinder. 
sky have recently been out and sorted a fault! They didn't mention our boosters! Think we will just have to live with it. Doesn't look like we are getting super fast broadband anytime soon. I was just wanting to cancel the booster fee if it wasn't benefiting us. 

[Highlinder]

@Carol1111111111Well you can do that if it is not doing you any benefit at all. Are you sure you are not getting superfast in your area. Can always check using the link below. Fill in the form and submit it, take a screenshot hiding the private information in the top-left and post it and the forum can take a look.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome