04 Jul 2024 08:32 AM
I booked a home move yesterday. My moving date is tomorrow, but I'm already losing internet at old address now. The activation date is 10th July. And I can't track my order and see my details in the Sky app. When I try to go to My Details page, it showed technical error, the same with Orders page.
What is happening?
04 Jul 2024 12:26 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you told Sky that your moving date is tomorrow then they would have scheduled the cease of your connection the day before you were due to move, this is normal practice as it ensures you don't have two connections running at the same time & it allows the people moving into the property to order broadband.
04 Jul 2024 12:26 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you told Sky that your moving date is tomorrow then they would have scheduled the cease of your connection the day before you were due to move, this is normal practice as it ensures you don't have two connections running at the same time & it allows the people moving into the property to order broadband.
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