Blink camera issue

[Steveh90]

I am having problems with Blink camera disconnecting or not activating   I upgraded to sky ultimate fibre 150 and no problems until this last week.    Blink has told me to ask sky and provided a link 

support.blinkforhome.com/en_US/wi-fi-or-network-issues/understanding-wifi-network-requirements

does anyone know what to do.    Who to ask in Sky etc 

[Highlinder]

@Steveh90  Do you have a white router from Sky?

[Steveh90]

no its a black router

[Highlinder]

@Steveh90  Can you try and split the Wi-Fi frequencies please to see and put the blink camera on the 2.4GHz only.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610