New set up not working

[Jan1240]

I have just set up broadband everything plugged in correctly but hub staying orange not flashing and not turning blue

[JimM1]

@Jan1240 What is the activation date that you were given from sky?

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have