Apple HomePod Won’t Connect to WiFi

[northernMike]

How do you know this Nick?

[northernMike]

Would be really grateful for an update @KevNewMedia - HomePod rendered useless at mo. 

[KevNewMedia]

Hi Everyone

We're grateful for the forum feedback that alerted us to the problem with some customers Apple HomePod's not connecting. Our engineers continue to work on the problem, and we thank you for your continued patience. 

[Arran549]

Sky support you are useless - I just spoke to you and now you're sending an engineer to my property, got to wait a whole week.  Get your act together!!! Can anyone recommend a better broadband provider (. I have my sky broadband cancelled unless this issue gets fixed before)

[Minneythekid]

Just came upon this thread as my father in law had all 3 HomePod minis stop working at the same time a few days ago. They work on my sky network but not his. Is there anything I need to do to his router to 'roll' it back to a version that works? If so, what are the steps or is it just a case of waiting. Frustrating if this has been going on for a while, yet his have only just stopped functioning recently - suggests faulty router firmware is still being released? 

[KTee13]

Same issue here. HomePod and minis have stopped connecting to sky broadband for several week. Rebooted / reset both HomePods and router with no luck. Please sort this out.

[Ryster73]

Same issue here. My HomePod mini stopped working a few days ago, although strangely my

main HomePod appears to be ok.

Apple seem to be pretty baffled so I'm glad I found this thread.

Whats happening Sky?

[Ryster73]

Hi, @KevNewMedia 

Is there any news on this?

I've spent far too long on this with Apple support, only to find it's a Sky problem.

thanks

[Matt_]

My HomePod mini connected again the other day. Not sure if I got a firmware update or something but seems to be okay now.

[northernMike]

Still not working on mine, firmware still on 7.03.0400.R

[garytryh]

Mine was working again this morning after I rebooted the boaster in the kitchen.Coincidence or now fixed? Question, How do I see the sortware version my router is using, you guys are mentioning in some posts?  

[garytryh]

Found how to see software, thank you  Mr. Google 😊 Anyway, I hope this is now stable, fixed and our minis now work as before.

[northernMike]

Happy to hear yours are connected. What version is your hub showing?

[Tasha09]

Hi my HomePods have just stopped connecting to the Wi-Fi. Is there anyway I can fix this or does anyone know what the issue is. Thanks 

[northernMike]

No solution yet