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Discussion topic: Always had a slow WiFi speed

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This message was authored by Tuck.q This message was authored by: Tuck.q

Always had a slow WiFi speed

Hi I've also has a slow WiFi speed. Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 14009331 47596894 0 75189 5590190 36:07:20 LAN Up 15909423 6666552 3 5632824 68430 36:09:19 WLAN (2.4 GHz) Up 1683858 528749 0 9149 141 36:07:21 WLAN (5 GHz) Up 25005494 8952185 0 0 50484 36:07:11 Broadband Link Downstream Upstream Connection Speed 25000 kbps 4996 kbps Line Attenuation D1(13.2 dB) , D2(33.8 dB) , D3(55.9 dB) U0(0.5 dB) , U1(25.6 dB) , U2(42.1 dB) Noise Margin 7.8 dB 6.4 dB I've had open reach out a few times and they've done lost of things like changed something in the pavement, the wiring to the house and the box on the wall of the house (sorry im not great st this stuff lol). They say i can't get a faster connection but we'll under my guaranteed speed of about 36mbps! Next door are on the same package as me as get about 42mbps!? Just wondering if there is anything my stats show/ for any advice really lol ive been told I won't be able to get anything faster than what I'm getting as I said and it seems odd that the house next to me gets a much faster speed thats all Cheers for any help

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Always had a slow WiFi speed

Posted by a Superuser, not a Sky employee. Find out more

@Tuck.q forum membersxare customers like yourself so dont have definite information. However the fact Openreach have been out and not sorted your line and the offer by  Sky for younto leave without penalty fit a pattern we are seeing more and more. The long term solution is a full fibre connection but that could be years away. 

 

Effectively your choice is to stay on your current package with Sky who like every other ISP don't discount prices based on speed as their costs are fixed. Switching to another isp using the same line is pointless as the costs and speeds will be much the same. The best solution is to switch to a provider  who doesn't use Openreach such as Virgin Media or one of the many smaller Altnet suppliers if one has cabelled your road. Other than that Mobile Broadband works for lots of people and isn't much more expensive. Starlink which is a satellite service is also an option but is pricy.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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