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Message posted on ‎25 Apr 2025 08:20 PM

Alexa not reachable

Hi why is my Alexa not working it just says not reachable 

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This message was authored by: Highlinder Answer

Message posted on ‎25 Apr 2025 08:38 PM

Re: Alexa not reachable

Posted by a Superuser, not a Sky employee. Find out more

@Tabs-  Is your broadband working as intended? Have you tried to re-start the  Alexa?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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Confetti Ring
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Superuser
This message was authored by: Highlinder Answer

Message posted on ‎25 Apr 2025 08:38 PM

Re: Alexa not reachable

Posted by a Superuser, not a Sky employee. Find out more

@Tabs-  Is your broadband working as intended? Have you tried to re-start the  Alexa?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎27 Jun 2025 10:02 AM

Re: Alexa not reachable

I have the same problem and others have reoprted it as well: (1) Alexa echo issues since moving to sky broadband | Sky Community

 

 

 

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