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Discussion topic: Alexa echo issues since moving to sky broadband

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This message was authored by JOHNATHAN66 This message was authored by: JOHNATHAN66

Alexa echo issues since moving to sky broadband

I am hoping some one can help? Since moving to sky broadband my Alexa echo is experiencing issues ( Various functions acting strange and intermittent ).
I had to replace  all of my smart plugs as they stopped working  remotely when my broadband moved to sky and I never made the connection with them but seems strange that the Alexa echo is affected and have been through all possibilities with Amazon to resolve without success.

Has anybody experienced this and found a resolution? Thanks in advance