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This discussion topic has been answered Discussion topic: Advanced Broadband Options missing on MySky App

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This message was authored by: GRS2025

Advanced Broadband Options missing on MySky App

Hi, I've just switched to Sky Fullfibre broadband and I need to enable port forwarding. The help pages say that this is an option in the MySky App in the broadband tab. I can't find this option under the Broadband tab on the app. Can anyone advise on how to access this setting?

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This message was authored by: TimmyBGood Answer

Re: Advanced Broadband Options missing on MySky App

Posted by a Superuser, not a Sky employee. Find out more

@GRS2025 wrote:
Can anyone advise on how to access this setting?

Unfortunately the additional features in the My Sky app can be slow to populate.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood Answer

Re: Advanced Broadband Options missing on MySky App

Posted by a Superuser, not a Sky employee. Find out more

@GRS2025 wrote:
Can anyone advise on how to access this setting?

Unfortunately the additional features in the My Sky app can be slow to populate.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Did this answer not help you?

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