This discussion topic has been answered Discussion topic: Activation date
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Message posted on 10 Jun 2025 04:56 PM
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My outreach connection has been brought forward,can my activation date be changed to the earlier date.
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Message posted on 10 Jun 2025 05:06 PM - last edited: 10 Jun 2025 05:07 PM
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@SJ5949 There may be a two stage install where the first part can be completed earlier due to the OR work schedule, the activation and completion may be a second and final date, or availability to complete at that time with the engineer available. All you could do is try to find out from sky, the forum is a cust helps customer and has no access so it is a call for you to sky.
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Message posted on 10 Jun 2025 05:06 PM - last edited: 10 Jun 2025 05:07 PM
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@SJ5949 There may be a two stage install where the first part can be completed earlier due to the OR work schedule, the activation and completion may be a second and final date, or availability to complete at that time with the engineer available. All you could do is try to find out from sky, the forum is a cust helps customer and has no access so it is a call for you to sky.
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