Discussion topic: Activation date not agreed on the phone

This message was authored by: DionneE · ‎21 Nov 2024

How do I change the activation date to what was agreed on the phone, it says when I log in that it will be 02/12 but I was told it will be 29/11

This message was authored by: GD1 · ‎21 Nov 2024

@DionneE 2/12 will be the earliest dat available from Openreach, you won't be able to bring it forward.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎21 Nov 2024

@DionneE

The date might well have been revised (and could potentially change again) based on Openreach availability in your area.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Activation date not agreed on the phone

Activation date not agreed on the phone

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