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Discussion topic: About my increase in broad band price

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This message was authored by manasavajja This message was authored by: manasavajja

About my increase in broad band price

hI mY BROAD BAND Price was increased . Can you please help me why itss increasing

 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: About my increase in broad band price

Posted by a Superuser, not a Sky employee. Find out more

@manasavajja  How long have you had the service could minimum term discounts have expired 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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manasavajja
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This message was authored by manasavajja This message was authored by: manasavajja

Re: About my increase in broad band price

Can you elaborate. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: About my increase in broad band price

Posted by a Superuser, not a Sky employee. Find out more

@manasavajja 
Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: About my increase in broad band price

Posted by a Superuser, not a Sky employee. Find out more

@manasavajja  Once your minimum term expires you start paying full list price until you either cancel or renew your contract for a lower price  

 

so how long since you join sky broadband 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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