This discussion topic is read only Discussion topic: why was i charged this month

This message was authored by: Catylou02 · ‎01 Jul 2021

I changed my broadband last month to BT. I was charged this month by sky. I want to know why & I would like a refund

This message was authored by: GD1 · ‎01 Jul 2021

@Catylou02 You'll need to call Sky and discuss this with them.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎01 Jul 2021

@Catylou02 You have to give 14 days notice to cancel sky broadband and billing continues as normal during this period, so any bill generated within this period needs to be paid as normal

and overpayment for the days beyond your actual termination date will be refunded within six weeks of your termination date

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This discussion topic is read only Discussion topic: why was i charged this month

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