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This discussion topic is read only Discussion topic: sports increase

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This message was authored by: vert

Message posted on ‎02 May 2021 08:49 PM

sports increase

since march complete sports gone from £13, to june wanting £24. over 12 months country on its knees & all sky can think about is getting more money out of you. been put on three day week because of pandemic.(vip diamond loyalty gets more rewards) what a joke 

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This message was authored by: SKY1992bf

Message posted on ‎02 May 2021 08:54 PM - last edited: ‎02 May 2021 08:55 PM

Re: sports increase

Posted by a Superuser, not a Sky employee. Find out more

@vert  Sounds like April 1st price increase as well as a discount you had on sports has now expired time to phone sky a negotiate a new discount 


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This message was authored by: vert

Message posted on ‎02 May 2021 08:58 PM

Re: sports increase

ye phoned today said they could knock £2 off.

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Message posted on ‎02 May 2021 11:19 PM

Re: sports increase

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If that doesn't make the price acceptable to you, it might be best to cancel Sky Sport then, regrettably. 

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Message posted on ‎02 May 2021 11:34 PM

Re: sports increase

all i'm saying is where is the loyalty, non at all 

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Message posted on ‎02 May 2021 11:50 PM

Re: sports increase

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Tell them you are cancelling sky sports, if they make an offer which you are unhappy with, follow through with cancelling

 

The soccer season is nearly over so they would prefer to retain you for the off season

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Message posted on ‎03 May 2021 05:09 AM

Re: sports increase

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@vert would appear that you got a good discount on sport last year at Approx 50% off.

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Message posted on ‎03 May 2021 06:00 AM

Re: sports increase

Posted by a Superuser, not a Sky employee. Find out more
@vert wrote:

all i'm saying is where is the loyalty, non at all 

All customer have access to the VIP program so I'm afraid that doesn't come into it with regards to whatever price you have been offered.

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Message posted on ‎03 May 2021 02:46 PM

Re: sports increase

To add to what @caesarome said, VIP was introduced to give you additional rewards, not reductions to your bill specifically.

As @nolte mentioned, if you say you are cancelling you might be offered a retention deal. 

Thanks

Lisa - Sky Tech Team Expert
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