The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
24 Aug 2020 04:48 PM
I have undertaken all the steps suggested, but I am still getting no satellite conection. I need an engineer visit.
24 Aug 2020 04:49 PM
I have tried to phone but have not been successful. Please advise on number I should call yto book an engineer
24 Aug 2020 04:54 PM
Posted by a Superuser, not a Sky employee. Find out more@Kathryntia You can find the number to call via the 'need more help' dropdown at the bottom of this page: https://www.sky.com/help/home
24 Aug 2020 04:54 PM
Posted by a Superuser, not a Sky employee. Find out moreUnder "Need more help ?" at the bottom this page is the number to call:
Or if you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number.
Just ignore the Covid question and remain on the line for as long as you can.
24 Aug 2020 05:50 PM
I have found phone support to be quite poor.
However, if you have Sky Q use the direct link to book an engineer and choose your preferred date and time:
Direct link: https://www.sky.com/help/articles/book-engineer
24 Aug 2020 06:59 PM
Wish I could help but I cannot get through to them at all. Sorry!
28 Sep 2020 04:06 PM
Followed ALL omline suggestions still no signal....Had very strong winds for three days
28 Sep 2020 04:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@logan+klm wrote:
Followed ALL omline suggestions still no signal....Had very strong winds for three days
Best to call Sky to book an engineer.
28 Sep 2020 04:20 PM
TELEPHONE NUMBER NOT CALL CENTER PLEEEEEEESE
28 Sep 2020 04:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@logan+klm wrote:
TELEPHONE NUMBER NOT CALL CENTER PLEEEEEEESE
Replied to your other post.
15 Oct 2020 09:40 PM
You try....... it's useless......
20 Nov 2020 11:54 AM
I cant get through to anyone
22 Feb 2021 02:12 PM
My sky+hd box isn't getting a satellite signal. There are no obstructions blocking the sky dish. We had a windy night the night before last and our sky signal was gone yesterday morning.
I have also rebooted the sky box but I just have a message to say it is initialising. This has been displayed for over an hour now.
I have followed all instructions but I think I need an engineer to look at the problem or to advise me.
22 Feb 2021 03:06 PM
Posted by a Superuser, not a Sky employee. Find out more@Bobby2sits The only way to book an engineer is by phoning
21 Apr 2021 05:47 PM
Hi
Can anyone tell me the number for booking a Sky+ engineer? The number on the sky.ie site is 0333 number and does not connect for me. I've never seen a number like that in Ireland.
The links on the site for booking an engineer all seem to be for SkyQ upgrade.
Tried online chat but no one replies.
Can't believe it's so hard to get support now. It all online guides (which I've followed) or else Sky Community. What happened to the tech support number?
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.