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Discussion topic: Who's switching from Q to Stream?

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Who's switching from Q to Stream?

@Steve93 

 

Um! Some things are better, picture quality for one, other things are woefully inadequate and buggy.

 

When I say picture I mean stream. Glass not so good.

 

I'd say stream in its current form is a marmite solution.

This message was authored by Steve93 This message was authored by: Steve93

Re: Who's switching from Q to Stream?

@Anonymous 

 

I'd like to give it a try, like you say (marmite) don't think the wife would be like it because of our experience with Glass last year, I know they're the same Stream & Glass but things must've improved in a year!

 

with Q it acts strange, records 2 of the same program, also you get some stacking of programs you think there are 2 recordings, there are but they're the same episode, also we 've got 4 tiles all showing "Four in a bed" does this a lot

This message was authored by Anonymous This message was authored by: Anonymous

Re: Who's switching from Q to Stream?

@Steve93 

 

All you can do is try but I think you will find little difference in it now from launch from what I read. Yes some features sorted but still a long way to go 🥺

This message was authored by Steve93 This message was authored by: Steve93

Re: Who's switching from Q to Stream?

@Anonymous 


Thanks I'll leave it for a while, my life wouldn't be worth living if I got stream, the wife records a lot on Q, where as I watch Netflix, Prime video & Apple TV mostly 

This message was authored by John+lyon+flowers This message was authored by: John+lyon+flowers

Re: Who's switching from Q to Stream?

I love stream and the playlist. When i switched over i was so worried about losing the record option.  But having switched i now realise i dont miss record at all . Ive seen how much crap i actually recorded and never watched!! At the end of the day i dont want to keep recorded stuff i may or may not watch 6 months later everything i want to watch is available now to stream and i watch it now so it suits us just fine !! 

This message was authored by Ed.B. This message was authored by: Ed.B.

Re: Who's switching from Q to Stream?

Even more annoying, I'd agreed £42 a month for ultimate and sports on the phone, but I just checked my bill and they're charging £50 a month. 

 

Another argument upcoming. Presumably they can check the tape...

This message was authored by CardiffMan1992 This message was authored by: CardiffMan1992

Re: Who's switching from Q to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@John+lyon+flowers 

 

That's a very interesting point I think that is how the world is kind of working now we want to do things now and at once it's why netflix is so popular.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Who's switching from Q to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@Ed.B. wrote:

Even more annoying, I'd agreed £42 a month for ultimate and sports on the phone, but I just checked my bill and they're charging £50 a month. 

 

Another argument upcoming. Presumably they can check the tape...


@Ed.B.  Is this on the 18 month option?

 

 


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This message was authored by Steve93 This message was authored by: Steve93

Re: Who's switching from Q to Stream?

Same for me, the wife likes all the old police programs, Morse, Endeavour, Judge John Deed, Doctor Finlay, they're on Really, not sure if that channel is on Stream.

 

we've got quite a few programs which were recorded in 2021, I doubt she watch them

This message was authored by CardiffMan1992 This message was authored by: CardiffMan1992

Re: Who's switching from Q to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@Steve93 

 

Stream does have the channel Really but if the channel has the rights to stream to allow you to add them to the playlist I couldn't say.

This message was authored by Steve93 This message was authored by: Steve93

Re: Who's switching from Q to Stream?

Looking at all the negative comments on the Playlist, is there any need for it when you can get all the programs you need on Catch Up? What's the point of the Playlist!

This message was authored by Anonymous This message was authored by: Anonymous

Re: Who's switching from Q to Stream?

@Steve93 

 

The playlist is basically what would be with Q your recordings, but of course they are not recordings in the true sense but a link to the streamed programme.

 

In essence the playlist is your complete register of programmes you wish to watch. It is supposed to track your selection and provide you with the latest episodes on your play now rail as they become available.

 

Where it falls apart is:

 

The Play Now rail often fails to update with the latest episode - frustration

 

The playlist requires each broadcaster to submit the correct link data for the update to work. Often the link is incorrect and or doesn't arrive until sometimes days after broadcast - frustration 

 

Certain apps don't link correctly at all and are even more hit n miss than the terrestrial broadcasters like Netflix, Prime, Disney, Paramount, Apple. Just cross your fingers and hope the playlist keeps track and pray the newest episode turns up. This is extremely buggy - frustration

 

Even when the latest episode does appear and you think happy days I'll watch that. Once selected and it takes you to the relevant app then it may still say episode not available - frustration

 

So, you need a little patience and understanding on how individual apps work to find your program in certain instances. It is most certainly not click and play despite what the Sky glossy videos show you - frustration 

 

At least with Q recordings in the true sense record and if you want to catch up or demand and download the program you are guaranteed it's in your recording list.

 

Occasionally programs turn up in the Playlist that you have not even selected in your watchlist  not worked this one out - frustration 

 

Removing a program is a farce, the only way is to watch it or fast forward to the end of the program for it to remove, crazy have a watched option - frustration 

 

So.

 

The chance of missing a program from your playlist- fairly high

 

The chance of missing a Q recording- fairly low

 

The playlist is a main feature of Stream and now 12 months in is not fully fit for purpose - frustration frustration frustration.

This message was authored by John+lyon+flowers This message was authored by: John+lyon+flowers

Re: Who's switching from Q to Stream?

Can i ask if you have cancelled stream yet ? And gone back to Q ?.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Who's switching from Q to Stream?

@John+lyon+flowers 

 

Not yet but close 🤔

 

I'm trying to battle on, the other half wants to place it in the bonfire on Nov 5th with a glass of fizz to celebrate its demise 👎

 

Sky have placed my account on hold so even if I go over the 31 days they assured me I can still revert to Q as I have issues they have failed to resolve.

 

Truth is based on my conversations with Sky they know its not match ready and are on then ice. The more product now hitting customers homes the more issues to resolve. It could become a nightmare scenario for Sky.

 

Ondigital all over again 🥺😉

This message was authored by Ed.B. This message was authored by: Ed.B.

Re: Who's switching from Q to Stream?

Has anyone managed to get their Samsung smart remote to control the puck? 

The TV only seems to have Sky Q or Sky SD options, so it only seems to allow you to select home. If you try to select 'recordings' it just hangs saying 'please wait'. I had vaguely hoped it would go to playlist. 

I can't control any of the puck functions with the Samsung remote either - with Q you could play, pause fast forward and rewind etc. 

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