What's the best router sky has currently?

[Paul85ie]

Recently changed over to sky Q. Significant issues with connection between the router, sky Q box and mini box.  Speeds drop off with weak signal. What is the best router sky has currently for signal coverage and speeds.

Thanks

[cookiemonsteruk]

@Paul85ie 

The sr203 which is available on superfast with broadband boost, internet calls or full fibre

[Paul85ie]

I should add that sky tech support have been to the property and added booster but has limited impact and speeds drop even more. My contract is up for renewal and don't want to leave but I've had numerous BT openreach inside and outside the property each suggesting updating my sky equipment as limited issues found on the line.

[TimmyBGood]

@Paul85ie 

Sky only has three in-support models.  The Sky Hub (SR102) is a single-band antique, the Q Hub (ER110/115) is not the best for WiFi and the Sky Broadband Hub (SR203/204) is typically only available for an extra monthly cost.

[Paul85ie]

Is there much difference between the SR203 and 204 models?

I think I'm maybe on the recommended one. SR203.

My line speed after an engineer visit hits  26/27 megs on download but after a couple of days drops away badly by at least 10mbps. Because such a quick drop engineers are recommending updating or replacing my hub???

[cookiemonsteruk]

@Paul85ie 

The sr204 is for ultrafast 145Mbps g.fast. so not relevant to you

[cookiemonsteruk]

@Paul85ie 

Can you post your router stats to see you are getting the right speed

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[Paul85ie]

 

[Paul85ie]

Sorry don't think that screen shot uploaded properly. I'll try again

[GD1]

@Paul85ie  Image has uploaded, however it needs to be relased by a moderator.

[Paul85ie]

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 24623054 48249128 0 2146 3953 50:04:24 LAN Up 51925048 65981146 0 22461 51467 111:30:17 WLAN (2.4 GHz) Up 6597614 763491 0 1008494 48403 111:28:54 WLAN (5 GHz) Up 77257876 33653598 0 0 0 111:28:53

---

Broadband Link Downstream Upstream Connection Speed 19067 kbps 7561 kbps Line Attenuation D1(21.3 dB) , D2(60.2 dB) , D3(90.3 dB) U0(4.9 dB) , U1(48.3 dB) , U2(65.3 dB) Noise Margin 6.3 dB 6.5 dB

[Paul85ie]

Not sure if these figures are any use. Sorry none of this makes sense to me.

[jamesn123]

Hi @Paul85ie 

Your router stats suggest a connection speed of 19mbps which seems to in line with what you said about it dropping 10mbps from 29 after an engineer. What is the speed Sky said you should get?

Regarding drops the router reports 49 hours without a drop so I would suspect your issues are directly WiFi based.

[Tuckbox]

Having recently moved over from Virgin and their awful superhub 3, I am now in possession of the sky sr204. It is fantastic. A real upgrade. I havent had to reboot it once in 6 weeks. The superhub 3 was needing a reboot daily in the end.

[Paul85ie]

Min 16.1mbps and average 18-32mbps. Just not sure why I lose so much speed after a couple of days post enginneer visit. 

Is it worthwhile changing to a different router or replacing my hub like for like? 

Or is it something I'll just have to live with?

Thanks