Tv link red light not coming on

[stevenbeveridge]

Hi tv link picture is coming through other tv but I can't change channel as red light isn't on for the magic eye

[Annie+UK]

Where is the coax cable plugged into in the sky box (which port?)

[stevenbeveridge]

Thanks for replying 

[stevenbeveridge]

Think it says I/o port

[Mark39]

As a diagnostic check, plug your magic eye straight into the IO Link (which is at the other end of the cable plugged into the IO port) in place of the cable which goes to your other tv.

Does the power LED then light?

[stevenbeveridge]

Yip tried that the red light comes on 

[Mark39]

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@stevenbeveridge wrote:

Yip tried that the red light comes on 

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So your Sky box, the IO Link and the magic eye are all ok and the problem lies with the cable between the IO Link and the remote TV. Usually the problem is with the plug at one end or the other of the cable (or both), so the solution is to remove the plugs at the ends of the cable and refit them after cutting back the cable by an inch or so.