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Discussion topic: Tv goes black and says technical fault with this channel all channels every day this week no tv

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This message was authored by Anonymous This message was authored by: Anonymous

Tv goes black and says technical fault with this channel all channels every day this week no tv

Tryd turning off at the wall for 10 mins but either still black screen or goes wrong again eventually. Frustrating 

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This message was authored by GD1 This message was authored by: GD1

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

Tryd turning off at the wall for 10 mins but either still black screen or goes wrong again eventually. Frustrating 


How is the TV connected to your router?  Have you tried ethenet?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by Anonymous This message was authored by: Anonymous

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Yes it's lan cabled. doesn't say not connected to the Internet like it sometimes does even though other devices are connected to it that's another issue I get sometimes. 

This message was authored by SDR This message was authored by: SDR

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

Yes it's lan cabled. doesn't say not connected to the Internet like it sometimes does even though other devices are connected to it that's another issue I get sometimes. 


Are you the latest software? 3 . Something 

Stuart R
I am responsible for the content, but not the way it is presented, I have some sight issues
Auto-Correct is my enemy.
If this is your first post - Welcome
Sky Glass - No Puck
This message was authored by Buzzerboyroy This message was authored by: Buzzerboyroy

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

I've got exactly the same problem, I've just tried restarting the tv and router again for the 3rd time tonight.

useless piece of junk this tv is turning out to be

This message was authored by Horncastle7 This message was authored by: Horncastle7

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

I have the same technical fault which has started today after overnight software update. Glass tv has gone blank and then indicated a technical fault every 10 minutes. I've switched off at mains 6 times today. Broadband and Wi-fi checked ok at time of fault. man ideas?

 

 

 

 

Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

They said I was on it last week. Tonight problem is it all works ok until I watch 1 minute of net flex then net flex say there a technical problem then when you go back to TV all channels are black saying technical fault try later turn it all off wait....then ok until you go back to Netflix, that's glitching everything up

Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

I'm on QS003.05.OP

This message was authored by Horncastle7 This message was authored by: Horncastle7

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

I've checked and confirm I am on latest software version. I had same problem on Netflix when wating a film this afternoon. Also had same issue on ITV wating coronation street tonight

This message was authored by mcvibes This message was authored by: mcvibes

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

I've got the same issue cant watch no TV what so ever. Blank screen this is 3rd TV no way I'm going for a 4th TV   only watch sky lol. 

I've done a broadband checker and stating my Internet is slow  

This message was authored by mcvibes This message was authored by: mcvibes

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Mean I can only watch YouTube on it atm. Think sky needs to either drop the bill or do something,  not looking so good for them, maybe stop updating the system so much in one time 

This message was authored by marksussex This message was authored by: marksussex

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

I've had exactly the same problem this evening, having to unplug and plug the tv is then after a certain amount of time it does the same thing again. 

This message was authored by mcvibes This message was authored by: mcvibes

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Mine still like it can't even watch play list lol. Been like it since 8:34pm 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Posted by a Sky employee

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you. 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by mcvibes This message was authored by: mcvibes

Re: Tv goes black and says technical fault with this channel all channels every day this week no tv

Well tv back to not working again seriously this is a big joke. 

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