0

Discussion topic: Tv and broadband

Reply
This message was authored by Anonymous This message was authored by: Anonymous

Tv and broadband

My new bill is now nearly £80 I cannot afford this as I am a single mother and I am on universal credit, I used to pay £47 if this isn't changed I will be leaving sky and going to another broadband 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tv and broadband

Posted by a Superuser, not a Sky employee. Find out more

With regards your broadband.......
This link explains the process if you’re eligible for Sky Broadband Basics. If you are eligible you will need to call Sky to join
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit or Pension Credit to qualify for it. Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Tv and broadband


@Anonymous wrote:

My new bill is now nearly £80 I cannot afford this as I am a single mother and I am on universal credit, I used to pay £47 if this isn't changed I will be leaving sky and going to another broadband 


  • You might like to consider renegotiating any discounts that have recently ended, you will be pleasantly surprised at what is available to you to bring the price back down.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by NickNewark This message was authored by: NickNewark

Re: Tv and broadband

Posted by a Superuser, not a Sky employee. Find out more

If I were you I would definitely consider dropping the TV, it isn't a necessity, and perhaps speak to Sky to negotiate the broadband. 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion