Can’t pay my bill as I’m self isolating and I cannot work to earn money

[Quoman7]

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@Davecarta333 wrote:

I am being told to self isolate for 12 weeks and cannot work to earn money for this long so

need my sky bills put on freeze 

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Hi @Davecarta333  You will need to call SKY for any account queries, you can also try Twitter or Facebook Messenger!

[Jaded03]

I'm having trouble paying my bill my service has been suspend but I can't get in touch to make a part payment to be reconected

[SDR]

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@Jaded03 wrote:

I'm having trouble paying my bill my service has been suspend but I can't get in touch to make a part payment to be reconected

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These are difficult times for everyone. The call centres aren't readily available.

[Dadevil94]

The only problem with putting your account on freeze, is that once SKY have froze your account you wont have access to any of your sky package. This is unlike what they have done with SKY Sports but that is only £20 they are crediting for 3 months not hundreds of pounds each month.

[1morgs]

What do I do now I have zero income due to coronavirus?

[SDR]

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@1morgs wrote:

What do I do now I have zero income due to coronavirus?

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Follow the Government advice to claim benefits 

[SWEPSON]

We have no income coming in due to my partner having no work as he is a Self-Employed. We have noway of paying our Bill. What do we do? 

[Quoman7]

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@SWEPSON wrote:

We have no income coming in due to my partner having no work as he is a Self-Employed. We have noway of paying our Bill. What do we do? 

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Hi @SWEPSON  You need to call SKY for any account queries, or try Twitter or Facebook Messenger.

[Yankshire]

I paid my bill yesterday and I haven't been able to call out, txt or have any Internet. I've ringing and can't get through. Not having any service is a priority don't you think. 

[Jaded03]

So how do I speak with some one I have a son in the house and no tv I need to resolve this it's been 4 days

[Chrisee]

@Jaded03  Currently the only thing you can do is pay the bill which will get the service restored once Sky get the money. Sorry its hard but that is how it is.

[Quoman7]

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@Jaded03 wrote:

So how do I speak with some one I have a son in the house and no tv I need to resolve this it's been 4 days

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Hi @Jaded03  All I can suggest is to try and contact SKY on Twitter or Facebook Messenger?

[Annie+UK]

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@Tilly988 wrote:

What are sky doing for bills. I have paused sky sports already but with both me and my partner being self employed we have absolutely no income and can't pay our bills. 
chantelle 

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Then you need to go back to the drawing board with you finances, anyone who does not have the minimum of 6 months worth of money as backup is not being very sensible especially when self employed 

I also have zero income but that is not due to the current situation, I can easily survive many years as I control my outgoings very tightly

[Blackpool+Mark]

I'm a self employed hairdresser with a salon and due to the ongoing crisis am left with zero income. What saving I had went into my salon as we were hit the moment the virus hit here, with fear and panic. I'd of hoped sky would freeze payments until help for the self-employed would come through. Having zero income we don't know how anything is going to pan out, it's such a stressful time with not much help available from any company 

[Sophiefiona]

I'm guess a number of people are in the same situation, I've been made unemployed due to the CoronaVirus regulations. So I'm struggling to pay my bills at the moment until I get financial help or work can resume. I can't find any information on help given by sky (differed payments without getting cut off preferably) 

can anyone advise me?