After a first few days of no issues with my stream puck remotes I suddenly had one die on me last night. I noticed a low battery indicator appear on the top right of the screen initially.
As I went to open the back cover the indicator disappeared and the remote stopped working altogether. No back light, nothing. Opening the cover everything 'seemed' ok, but I tried reseating the batteries. No joy. I then tried brand new Duracell AAA's and still nothing. What I did notice was that if you press lightly down on a battery there's a very slight bit of play, end to end, even without compressing the spring on the negative. Also both batteries can be rolled very easily whilst seated. Too easily in my opinion. Also, if you look at the positive contact it's actually a coil, rather than a solid contact. I'm not convinced it's the best option for making a good contact with the positive end of a battery.
After multiple goes of reseating them my controller suddenly sprang into life. A minute or so later it died again, and this time a little smack on the palm of my hand did the trick. If this persists I'm going to put a small tightly folded up piece of tin foil at the positive end contact of each battery and see how I get on.
Reading through multiple forum posts on this issue i'm convinced that there's a design/ tolerance issue with the battery compartment and terminals on Sky glass and stream remotes.
