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Discussion topic: SkyGlass Awful
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Message posted on 24 Oct 2021 10:08 AM
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Re: SkyGlass Awful
@Downwardii wrote:
Assume the puck doesn't have optical connection ?
It does not.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 24 Oct 2021 10:31 AM
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Re: SkyGlass Awful
@Downwardii is sounds like you need a hdmi to optical extractor.
Sky Glass 55" | 1 Puck | Virgin 1Gb
Principal Software Engineer
Message posted on 24 Oct 2021 10:38 AM - last edited: 24 Oct 2021 10:39 AM
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Re: SkyGlass Awful
@Downwardii wrote:Ah crap forgot my amp doesn't support 4k pass through.
Assume the puck doesn't have optical connection ?
Can you feed the sound out from your TV via optical, alternatively does your amp support ARC from the TV via HDMI instead ?
Message posted on 24 Oct 2021 11:09 AM
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Re: SkyGlass Awful
Cant see how to quote but currently
Optical from Sky Q to amp
Optical from TV to amp (Once the consoles stopped putting in optical connections) and for content through my Smart TV
Amp isn't atmos anyway so it'll just go 5.1 or whatever is broadcast. Not a deal breaker I don't use it much anymore.
Message posted on 25 Oct 2021 08:12 PM
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Re: SkyGlass Awful
https://helpforum.sky.com/t5/Sky-Glass/Blink-in-top-corner/m-p/3803903
since there's some sky glass experts saying how amazing this tv is could they also explain why a £1000 tv has local dimming issues that result in flickering squares widely reported ? Mine also has this issue sky glass 65" white
Message posted on 25 Oct 2021 11:02 PM
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Re: SkyGlass Awful
Sky's reputation with hardware is not good. You gambled by ordering the first generation of their latest attempt. It's a shame it didn't pay off. All you can do is return it.
Message posted on 26 Oct 2021 12:52 AM
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Re: SkyGlass Awful
I don't have flicker in my local dimming no faults at all so far
Message posted on 26 Oct 2021 01:45 AM
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Re: SkyGlass Awful
I wanted to replace an older 32" TV in the kitchen with the 43" Glass.
I like the idea of integrated Dolby Atmos soundbar, bigger screen and pucks that would never give the message that they aren't connected to the main box which currently happens too often with Q.
The main bugbear was the playlist feature that initially appeared to max out at 1000 hours and finding that adding some programmes like Emmerdale would bundle old and current episodes together. It was unclear as to how that affected your notional 1000 hours.
From reading posts it later became clear that Glass would merely direct you to ITV Hub with its rubbish SD picture quality to view historic content.
Aside from this it seems that you get directed to the start of the programme each time even if you have viewed half of a streamed episode earlier and that necessitates re-visiting adverts all over again?
For some, possibly younger subscribers, streaming content is maybe just up their street but for older members, with wives, who watch 'Steph's Packed Lunch' and some 'Loose Women' broadcasts etc., Glass doesn't seem to fit the bill.
Many programmes don't appear on catch-up at all.
Sadly I had to cancel my order. I hope to re-apply in the future if the family's general way of viewing saved content could continue. As it is I have access to various streaming channels and a simple way of viewing saved HD terrestrial channels' content.
Message posted on 26 Oct 2021 04:35 PM - last edited: 26 Oct 2021 04:37 PM
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Re: SkyGlass Awful
sorry if this is elsewhere in other threads but the playlist thing is not computing for me.
Okay i record loads of things from the planner. I understand on glass you cant record as there is no physical medium to do so - fine. If i had glass would i be able to go to a future programme on Sky Max and add it to my playlist so that when i wanted to watch it after it has live streamed i would simply access my playlist (at my own leisure) and simply stream that content? Or am i getting it wrong?
Message posted on 26 Oct 2021 05:22 PM
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Re: SkyGlass Awful
@Jackalyn Your theory is spot on and for Sky channels probably works. The issues come when trying to do the same with C4, ITV2, ITV4, BT Sport, Nat Geo and others.
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 26 Oct 2021 10:18 PM
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Re: SkyGlass Awful
Sorry mate, picture quality is rank!
Message posted on 26 Oct 2021 10:22 PM
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Re: SkyGlass Awful
I agree, the picture quality on my Medium sky glass to is abysmal, I can't believe this was signed off and then they have the big presentation, wonder how many of skys high flying execs actually have swapped their very expensive tvs for this?
Message posted on 26 Oct 2021 10:27 PM
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Re: SkyGlass Awful
Did you watch the big presentation, billions of colours bursting out of the screen.........not!!
Message posted on 26 Oct 2021 10:41 PM
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Re: SkyGlass Awful
With the amount sky make through their subscription model they could easily develope a tv that would rival my Samsung QLED and flog it for £800 for 55", simple fact is they havent.
If I went & paid £800 for a 4k telly & it produced the picture that my 55" sky glass is I would be extremely disappointed.
Yes it has a Dolby atmos sound bar built in but if I'm honest I'm not that impressed with that either.
Sky will be getting a call tomorrow to arrange the return & I will revert to Samsung tv & stand alone Dolby atmos sound bar along with sky q.
Message posted on 26 Oct 2021 10:45 PM
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Re: SkyGlass Awful
What can you actually record? Can I record more4hd and sky witness HD and 5hd
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