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This message was authored by: FWKHR364

Sky q hdmi audio output

Hi, I've looked everywhere but can't find the answer. I've got the soundbox hooked up via hdmi, what audio output should I select on the sky q settings, normal or Dolby digital? 

thanks

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This message was authored by: mike+simmonds

Re: Sky q hdmi audio output

Posted by a Superuser, not a Sky employee. Find out more

Hi @FWKHR364 

 

It's whichever you prefer 

 

The Soundbox will try to interpret the sound mix and put the sound out of whichever of its speakers it thinks will reproduce the right sound 

 

It depends also on the source material and how it's mixed. Sometimes the Soundbox can't cope with some of the very complex Dolby mixes and there are occasions where I put mine on to "Normal" and it sounds just fine  😀


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: FWKHR364

Re: Sky q hdmi audio output

Thanks 👍

 

Do you know what sky's official setup tells you to put it on? What does the normal setting mean in terms of what it's audio output is?

This message was authored by: mike+simmonds

Re: Sky q hdmi audio output

Posted by a Superuser, not a Sky employee. Find out more

Hi @FWKHR364 

 

I don't think I've ever seen a recommendation as such.  When I get home I have the instruction book from Sky and will check 

 

I've always assumed the "normal" setting is stereo - but again - will go through any papers I have and will repost if I have anything useful to add 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: FWKHR364

Re: Sky q hdmi audio output

Thank you, appreciate it.

This message was authored by: mike+simmonds

Re: Sky q hdmi audio output

Posted by a Superuser, not a Sky employee. Find out more

Hi @FWKHR364 

 

From page 11 of the Soundbox instruction booklet - it talks about "selecting the correct input" and under that it points you to 

Digital Audio Output HDMI / Dolby Digital - so that would seem to be the recommended setting  (makes sense although my view on this is always - "whichever you prefer" )

 

Although I can't find it in Sky print - everything I've seen around the forums confirms -Normal means Stereo 

 

hope that helps 

 

 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: FWKHR364

Re: Sky q hdmi audio output

Thanks for clearing that up 👍

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