Sky fibre tp link ax6000

[Dean1721]

Hi I'm trying to set up a tp link archer ax6000 with sky fibre but no joy I'm upgrading from a tp link archer 2100 which was working on the fibre .... 

can any one help

[Skull+Treaty]

@Dean1721

I believe the 2100 is a combo modem/router whilst the AX6000 is just a router. 
What package are you on, FTTC or FTTP?

Those TP-Link routers (pure) can be somewhat of a pain to set-up. 

[Dean1721]

Hi what’s the difference it's full fibre ,, bt modem on the wall Ethernet cable going to the router 

[cookiemonsteruk]

@Dean1721 

I don't think it would work via dhcp option 61 but may with dhcpv6 prefix delegation

Select the WAN interface section of router GUI, then select dual-stack option WAN interface for IPv4 & IPv6, for the address select DHCPv6 (dynamic option not static), enable prefix delegation (PD) on WAN and then select SLACC for IPv6 creation method on LAN interface 

[cookiemonsteruk]

@Dean1721 

Could you screen grab both wan and lan screens for the ax6000

[Skull+Treaty]

@Dean1721 @cookiemonsteruk 

DHCPv6 all the way for this one

[Dean1721]

It won't let me up load the pictures unfortunately 

[Dean1721]

Unfortunately that didn't work 

[Dean1721]

Hi I'm on the laptop now on the Home Screen but no combinations work with the settings 

[Dean1721]

Could you call me 

[jamesn123]

@Dean1721 

You are not talking to representatives of Sky so nobody will call you.

Sky also do not support using 3rd party routers so they wouldn't be able to help even if they did call you.

You'll need to figure out how to post images if you want further help. It is very simple just tap the camera icon.