This discussion topic is read only Discussion topic: Sky account no help during covid19

This message was authored by: Liam2323 · ‎24 Aug 2021

My sky account has been suspended and I lost my job during covid what can they do to help

This message was authored by: GD1 · ‎24 Aug 2021

@Liam2323 You will need to call them, however as your account has been suspended you will need to call from a phone not linked to your account or withold your number by dialling 141 before dialling Skys number.

As we are all customers here we can't tell you what Sky will do for you, however it would have been better to engage with them before your services were suspended.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎24 Aug 2021

@Liam2323 If you are struggling financially to make payment you may want to register with Sky accessibility as they are the best placed team to help

https://www.skyaccessibility.sky/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: caesarome · ‎24 Aug 2021

Hopefully the accessibility team an help you @Liam2323 , but a tip, if you are struggling to pay any bill (and not just Sky) talk to the company before the bill is due to be paid as they might be more inclined to help you if you make the call before the billing date.

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This discussion topic is read only Discussion topic: Sky account no help during covid19

Sky account no help during covid19

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