Sky On Demand Slow Download

[pebzter]

I recently upgraded to fibre at 100Mbps.  All works well except for Catchup.  It usually bombs out straight after downloading starts or 1 or2% in with a blue screen saying please contact sky for the full service.

I have changed DNS and no luck.  SKy have sent in an engineer who reset the box back at sky and tried everything else he could.

Maybe a silly question but could Sky+hd (2Tb) possibly have an issue if the bandwidth is too high.  Any other suggestions welcome?

[vikkoy]

I think to be totally honest i think your culprits your sky box, these things are incredibly cheap, u can feel it from the buttons and response time, as well as all the ports loose their grip. Just not built to last. By low sell high lol. But honestly i think thats were the problem lies.

[janinka2005]

I went to network pressed the green button and nothing happens, what am I doing wrong please?

[janinka2005]

@Fletcher+Jones  Hi I am trying to follow your instructions to fix my sky q box but I cannot seem to get the same results as you can you help please?

[Fletcher+Jones]

My suggestion is for Sky+ HD, not Sky Q. You need a different thread...

[475381]

Download is really slow is there something I can change in setting ?

[Hubertus]

I know this thread is about a year old but I am having this issue now - None of these solutions have worked for me so far. - My Sky+ box is hardwired ethernet with fixed IP on the Sky+ box and my internet connection is also fixed IP - I have about 20Mbps download speed (1Mbps up) with everything else but the Sky+ box will only utilize between 1 and 2 Mbps. This only started recently and the box would use all my available bandwith whne possible.