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Discussion topic: Sky ID

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This message was authored by Ambia This message was authored by: Ambia

Sky ID

Hi, 

I would like to know how I can remove the name showing on my Sky ID the name is my former marital surname which I no longer want any association with. Please advise, thank you. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky ID

Posted by a Superuser, not a Sky employee. Find out more

Do you mean the name starting with A that appears here, if so you can remove the account here:

 

https://helpforum.sky.com/t5/user/myprofilepage/tab/personal-profile%3Aclose-account

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This message was authored by Mat93 This message was authored by: Mat93

Re: Sky ID

@caesarome I think @Ambia means her surname on her Sky account. She's asking if it's possible to change it? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky ID

Posted by a Superuser, not a Sky employee. Find out more

If it is your surname that you want changing then select the "Yes, I still need help" option here:

 

https://www.sky.com/help/articles/change-the-name-on-a-sky-account

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This message was authored by PeteRG41 This message was authored by: PeteRG41

Re: Sky ID

Posted by a Superuser, not a Sky employee. Find out more

If I read the post right, this is asking for a change in the Sky Id itself, not a name associated with the account, or the profile associated with this community forum.

 

On Sky.com (when logged in), click on your name and you'll see the Sky Id at the top of the drop-down menu.

 

It's that Id (I beleive) that's being asked for here.

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Pete.
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