The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
03 Aug 2021 10:28 PM
Hi,
I would like to know how I can remove the name showing on my Sky ID the name is my former marital surname which I no longer want any association with. Please advise, thank you.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
03 Aug 2021 10:32 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you mean the name starting with A that appears here, if so you can remove the account here:
https://helpforum.sky.com/t5/user/myprofilepage/tab/personal-profile%3Aclose-account
03 Aug 2021 10:58 PM
@caesarome I think @Ambia means her surname on her Sky account. She's asking if it's possible to change it?
04 Aug 2021 05:47 AM
Posted by a Superuser, not a Sky employee. Find out moreIf it is your surname that you want changing then select the "Yes, I still need help" option here:
https://www.sky.com/help/articles/change-the-name-on-a-sky-account
04 Aug 2021 07:24 AM
Posted by a Superuser, not a Sky employee. Find out moreIf I read the post right, this is asking for a change in the Sky Id itself, not a name associated with the account, or the profile associated with this community forum.
On Sky.com (when logged in), click on your name and you'll see the Sky Id at the top of the drop-down menu.
It's that Id (I beleive) that's being asked for here.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.