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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by: Evan+G

Re: My sky glass says, sorry, there are currently no programmes of this type available.

As previously mentioned , press microphone and say tv guide , it works , thanks @Tomasabs @tomasabs

 

This message was authored by: Nickd240

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Same thing happened to me this morning, used voice commands for now but really annoying 

This message was authored by: Markie72

Sky freezing on a film page

This happened a while back too and I resolved by luck but can't seem to sort it this time and I've spent nearly an hour at it. When we turned on the TV this morning sky glass was frozen on a film menu page and I'm unable to return to Home Screen. Have tried multiple TV and sky glass reboots but no help. If I use the voice activated control I can access other things as usual,  but even then it refuses to then return me to Home Screen. It's very frustrating and just another to the list of issues I have with the equipment. As soon as my 2 year repayment period for the tv is up later this year I intend to change.,

This message was authored by: Gary+123

Re: Loss Of Home Screen (AGAIN)

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 this is on their website now. 

This message was authored by: Stuart+71

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Same here. Tv and pucks all stuck on cinema. Very frustrating. 

This message was authored by: AlyArms

Re: Sky glass not working 3rd feb.

Same here 

This message was authored by: steve1001

Re: Sky glass not working 3rd feb.

Woke up to same problem, main glass tv and puck saying same thing 😪

This message was authored by: Steve+55

Re: The Home Screen on Sky Glass isn’t working

Same here. Have tried everything, reset, turning off and leaving for 20mins. Just comes on Sky Cinema, good tip with voice control.

This message was authored by: snedger

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Oh well, shan't bother trying a restart.

Whilst I'm here, noticed the other day that some content was looking ropey, fixed after changing picture from Auto to UHD.

Desperate to find a positive spin, at least it's not as bad as the, unwatchable in UHD, Puck-up in the other room.

This message was authored by: LChenery

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Hi, if you press mic button and ask for a channel of your choice it gets round the streaming issue. Good luck.

This message was authored by: karennc

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Nothing on the remote works apart from the voice button so no I can't and when you reset it just goes back to Sky cinema as home screen

This message was authored by: Display+name1983

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Also having the same problem. Sky Glass stuck on sky cinema. Tried unplugging etc but nothing has worked. 

This message was authored by: ChrisJulia

Sky Glass sorry but there are currently no programmes of this type available and no channels listed

Turned on Tv to watch breakfast news but this appeared on the screen. Sky Glass sorry but there are currently no programmes of this type available and no channels listed.

 

Getting odd screen shots but not able to get a response from the home key on the remote to trigger the list of channels

This message was authored by: Delboy06

Re: The Home Screen on Sky Glass isn’t working

Have you made sure that the mic is turned on at the side of your TV? Your voice command should work if it's on. 

This message was authored by: LChenery

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Hi, if you press mic button and ask for a channel of your choice it gets round the streaming issue. Best of luck.

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