726

Discussion topic: Sky Glass/Stream Homepage Problems

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by Kezian76 This message was authored by: Kezian76

Sorry there are no programmes of this type available

I can see people were having an issue with this around November 2022, but does anyone have this today? Does anyone know how to fix it or is it something Sky need to fix?

 

Had enough of Sky Glass 

This message was authored by Kmsad21 This message was authored by: Kmsad21

Re: Sky glass menu not working

My sky glass is stuck as well on a-z of cinema homE button doesn't do anything tried unplugging but nothing.

This message was authored by Mceq9771 This message was authored by: Mceq9771

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Yes it seems like the home screen is down, but if you use voice control you can access other apps

This message was authored by Chrisee This message was authored by: Chrisee

Re: Only getting A-Z sky cinema on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Looks to be a server issue at Sky's end so nothing users can do to fix it. As others have posted you can still use the system either by using voice search or access the text sesrch using the .... button. So using voice sesrch say "BBC One" and you get Breakfast etc.

 

Should get fixed quite fast I would think.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Ltb1 This message was authored by: Ltb1

Re: The Home Screen on Sky Glass isn’t working

So it's not just me

This message was authored by D0dferatu This message was authored by: D0dferatu

Re: Sorry there are no programmes of this type available

Same problem reported up and down the country.

Try using the voice control to go to a channel.

Not ideal, but at least you can watch something

This message was authored by ian-j-h This message was authored by: ian-j-h

Re: Sky glass menu not working

Same here 

This message was authored by dazathai This message was authored by: dazathai

sky stream stuck on error no programmes of this type

both my pucks have this message this morning Sorry there are no programmes of this type available.

tried  re starting puck and re starting router nothing 

 

any ideas 

This message was authored by Shuddership This message was authored by: Shuddership

Re: Sky Home Screen Broken

Same issue here. Managed to get a channel on via voice control  but this really isn't acceptable. 

Sky glass. 

This message was authored by D0dferatu This message was authored by: D0dferatu

Re: sky stream stuck on error no programmes of this type

Same problem reported up and down the country.

Try using the voice control to go to a channel.

Not ideal, but at least you can watch something.

 

This message was authored by Jncdnc This message was authored by: Jncdnc

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Same here 

This message was authored by Dogslife This message was authored by: Dogslife

Has anybody else got a problem with sky glass being stuck on sky cinema? Both main tv and puck are

Both tv and puck are both stuck on sky cinema A-Z so I can watch a movie but remote won't allow me off cinema. Can anybody help me please.

This message was authored by Edzell This message was authored by: Edzell

Re: Sky glass menu not working

Switched on this morning to be met with a blue screen and the message "no programs of this type available". Did the unplug/wait/plug in but still the same. Microphone works but really not an acceptable alternative to the home screen.

This message was authored by AntonyP This message was authored by: AntonyP

My to guide stuck on sky cinema won’t show guide

When I turn to on it is showing movies on sky cinema and the home button doesn't bring up to guide

This message was authored by D0dferatu This message was authored by: D0dferatu

Re: Has anybody else got a problem with sky glass being stuck on sky cinema? Both main tv and puck

Same problem reported up and down the country.

Try using the voice control to go to a channel.

Not ideal, but at least you can watch something.

 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion