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03 Feb 2023 07:05 AM
I can see people were having an issue with this around November 2022, but does anyone have this today? Does anyone know how to fix it or is it something Sky need to fix?
Had enough of Sky Glass
03 Feb 2023 07:06 AM
My sky glass is stuck as well on a-z of cinema homE button doesn't do anything tried unplugging but nothing.
03 Feb 2023 07:06 AM
Yes it seems like the home screen is down, but if you use voice control you can access other apps
03 Feb 2023 07:06 AM
Posted by a Superuser, not a Sky employee. Find out moreLooks to be a server issue at Sky's end so nothing users can do to fix it. As others have posted you can still use the system either by using voice search or access the text sesrch using the .... button. So using voice sesrch say "BBC One" and you get Breakfast etc.
Should get fixed quite fast I would think.
03 Feb 2023 07:06 AM
So it's not just me
03 Feb 2023 07:06 AM
Same problem reported up and down the country.
Try using the voice control to go to a channel.
Not ideal, but at least you can watch something
03 Feb 2023 07:06 AM
Same here
03 Feb 2023 07:06 AM
both my pucks have this message this morning Sorry there are no programmes of this type available.
tried re starting puck and re starting router nothing
any ideas
03 Feb 2023 07:07 AM
Same issue here. Managed to get a channel on via voice control but this really isn't acceptable.
Sky glass.
03 Feb 2023 07:07 AM
Same problem reported up and down the country.
Try using the voice control to go to a channel.
Not ideal, but at least you can watch something.
03 Feb 2023 07:07 AM
Same here
03 Feb 2023 07:07 AM
Both tv and puck are both stuck on sky cinema A-Z so I can watch a movie but remote won't allow me off cinema. Can anybody help me please.
03 Feb 2023 07:07 AM
Switched on this morning to be met with a blue screen and the message "no programs of this type available". Did the unplug/wait/plug in but still the same. Microphone works but really not an acceptable alternative to the home screen.
03 Feb 2023 07:08 AM
When I turn to on it is showing movies on sky cinema and the home button doesn't bring up to guide
03 Feb 2023 07:08 AM
Same problem reported up and down the country.
Try using the voice control to go to a channel.
Not ideal, but at least you can watch something.
This discussion has been locked
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