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Sky Glass/Stream Homepage Problems

SOLVED
Curtis199
Level 1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Having the same issue, use your voice remote & say tv guide, works that way until sky fix it 

aurora11
Level 1

Re: Only getting A-Z sky cinema on sky glass


@Pontons wrote:

If I use voice control and know what I want to watch - it works . But no tv guide or anything else - so frustrating as an insomniac having to talk to a remote and try not to wake others 


 you can use the 3 dots and type programme in 

barney22
Level 0

Re: Sky stream

Me too in Ayr Scotland. 

Dsibbo
Level 1

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I'm currently having the same issue! Last night my wifi went off and nothing would connect. Then this morning I've got a circle moving around on my sky glass and it's saying no programs of this type available! 
Hopefully it resolves quickly, we pay enough for sky as it is,  for it not to work is a joke. 

clint+harry
Level 1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Having the same problem in Devon, been able to get individual programs using voice control 

sassss
Level 1

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Have the same, both on my puck and my TV. In addition I can get to playlist by using the mic 'play hdmi' but not the full selection. 

Stevewillow
Level 1

Can’t load sky glass

I'm getting message on sky glass 

sorry there are no programs of this type available 

I can't clear it.

any ideas ? 

Niknak90
Level 1

Re: Sky stream

I've got the exact same problem with my sky glass this morning too done everything it says but no menu coming up at all 

TA2132456
Level 1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Same issue here only able to get to Channels through talking to the remote 

Melrakki1
Level 1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Thanks for the advice. Managed to get to tv guide and at least view other channels.

jhi
Level 1
Level 1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

We have the same problem with the Home Screen frozen on Sky Cinema, but voice control works. 

Annathy
Level 0

Re: Sky stream stuck on A-Z of sky cinema

I thought I'd broke it lol. Suppose just have to sit tight till they sort it 

bigyindfa
Level 1

Re: Only getting A-Z sky cinema on sky glass

Same. I have regretted swapping to sky glass since the day i did. However this is really taking my regret to a new level

SarahB67
Level 2

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Thanks for your help, glad it's not just me having the issues!

 

Fishg
Level 1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Thank you all for the advice I thought it was only mine