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Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by 123uhf This message was authored by: 123uhf

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Hello yes I am getting into same message. Turned off at wall waited turned back on and still no joy.

This message was authored by Mceq9771 This message was authored by: Mceq9771

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I am having the same issue

This message was authored by David+Tillbrook This message was authored by: David+Tillbrook

Tv not doing anything

C6B9388A-E7AA-490C-9933-B6FDA3B2972B.jpeg

 tried turning off and on unplugged as well but same on main tv and puck

This message was authored by 82bit This message was authored by: 82bit

Re: Tv not doing anything

There's currently a widespread issue with Glass/Stream. Clearly it's a problem with Sky's backend and we're all at the mercy of the tech dude there eventually waking up and realising the system is currently dead. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by Philly+K This message was authored by: Philly+K

Re: Sky Glass starts on Sky cinema screen.

@AdamB9939 mines the same, tried switching the tv and WiFi on and off, no luck........ how do you do a reboot??

This message was authored by ColinTheFox This message was authored by: ColinTheFox

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Yep I also have the same problem. It wss fine last night.

This message was authored by Carlyhud This message was authored by: Carlyhud

Sky stream

Woke up and put sky stream on , and home button is not working to access the apps ect.. keep saying " sorry there are currently no programs of this type available" done factory reset and turned of and still the same 

This message was authored by 82bit This message was authored by: 82bit

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

There's currently a widespread issue with Glass/Stream. Clearly it's a problem with Sky's backend and we're all at the mercy of the tech dude there eventually waking up and realising the system is currently dead. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by DWM88 This message was authored by: DWM88

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Having the exact same issue here. Yet another thing that makes me question why I stick with sky 🤦 

This message was authored by Leeandlaura1990 This message was authored by: Leeandlaura1990

Re: The Home Screen on Sky Glass isn’t working

I'm getting the same, have restarted the TV and the Internet hub, still doing the same. 

 

Thanks for telling me that the voice command works have now managed to put a channel on!!

This message was authored by Jonno37 This message was authored by: Jonno37

Re: Tv not doing anything

Same here , checked down detecter and think sky has a problem 

This message was authored by Emido+Borg This message was authored by: Emido+Borg

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Same problem here at 6.40 am in glorious Wandsworth. Screen stuck on Sky Cinema. Done half a dozen hard reboots and the router too. 

This message was authored by 82bit This message was authored by: 82bit

Re: Tv not doing anything

There's currently a widespread issue with Glass/Stream. Clearly it's a problem with Sky's backend and we're all at the mercy of the tech dude there eventually waking up and realising the system is currently dead. 

 

Voice control is functional, as a temporary workaround. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by L3g3nd This message was authored by: L3g3nd

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Yep same here obviously sky have totally lost everything with something major,hurry up and sort it out sky!!

This message was authored by 82bit This message was authored by: 82bit

Re: Sky Glass starts on Sky cinema screen.

There's currently a widespread issue with Glass/Stream. Clearly it's a problem with Sky's backend and we're all at the mercy of the tech dude there eventually waking up and realising the system is currently dead. 

 

Voice control is functional, as a temporary workaround. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
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