Sending movie to sky box

[Dazzler501]

I have got a movie from sky store app on my phone but it won’t send to my sky box 

[Dazzasky]

---

@Dazzler501 wrote:

I have got a movie from sky store app on my phone but it won’t send to my sky box 

---

Hi @Dazzler501 Is this a rental movie or have you purchased it? If it's a rental then you can only watch it via your phone I'm afraid. 

[caesarome]

And if it is a Buy and Keep one you should see the option to send it to your box once you select it.

[Dazzler501]

I clicked on the option to send it to my box (it was a sky VIP member freebie film) several times but it’s still not appeared in my sky box

[Dazzasky]

---

@Dazzler501 wrote:

I clicked on the option to send it to my box (it was a sky VIP member freebie film) several times but it’s still not appeared in my sky box

---

Have you checked under your purchases on your sky box?

[Vodkated]

Where do you find your purchases?  I can’t seem to send my free film to the sky box?

[caesarome]

They should be in the My Lirary section here:

https://www.skystore.com/n/mlbm/my-library/my-movies

You can only send a Buy and Keep title to your Sky box and not a rented film.

[MichelleMilne]

I have the same problem purchased show dogs for the kids through my phone and I am trying to send it to my TV and there's no option. I've looked on my sky TV box and the films not on my sky box. I'm confused.

[caesarome]

@MichelleMilne

Is this film a rented one or a Buy and Keep one ?

[MichelleMilne]

Buy and keep.

[caesarome]

If you select the film here does it offer you the option to send it to your box:

https://www.skystore.com/n/mlbm/my-library/my-movies

If not can you post back what model of sky box you have, press services on your Sky remote.
Use the left/right arrows to highlight Settings, and then press select.
Use the right arrow to highlight System Details.
Make a note of the Version Number.

If your version number begins 4F31, your Sky+HD box is compatible with Buy & Keep if not then it isn't.

If you have a Sky Q box then your box is compatible.

[BeaKnott]

How do you send the film to your sky box, I can’t see this option? The film is buy & keep, its my free VIP film

[caesarome]

Have you read the post above yours because you should be able to send the film to your compatabile box via the link I posted.

[BeaKnott]

I followed the link but it doesn’t give me that option 

[caesarome]

What box have you got, if it is Sky Q then it is compatible if it is a Sky+ one then try this:

Press services on your Sky remote.
Use the left/right arrows to highlight Settings, and then press select.
Use the right arrow to highlight System Details.
Make a note of the Version Number.

If your version number begins 4F31, your Sky+HD box is compatible with Buy & Keep