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Discussion topic: Refund

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This message was authored by Danny7777 This message was authored by: Danny7777

Refund

Hi my name is Daniel Besete

I did one payment of 50 pounds wich I need to cansel becouse it took them as credit for next month payment and I need this amount back so I can get the rest of it for this month so if it's possible to cansel and refund this amount I try to reach my bank but they told me to talk with sky about it and cansel the transaction 

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Refund


@Danny7777 wrote:

Hi my name is Daniel Besete

I did one payment of 50 pounds wich I need to cansel becouse it took them as credit for next month payment and I need this amount back so I can get the rest of it for this month so if it's possible to cansel and refund this amount I try to reach my bank but they told me to talk with sky about it and cansel the transaction 


  • That's exactly what you need to do, call Sky for a refund to your bank.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Danny7777 wrote:

Hi my name is Daniel Besete

I did one payment of 50 pounds wich I need to cansel becouse it took them as credit for next month payment and I need this amount back so I can get the rest of it for this month so if it's possible to cansel and refund this amount I try to reach my bank but they told me to talk with sky about it and cansel the transaction 


@Danny7777 give Sky a call and they will refund it to bank within 3-5 working days 


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