Archive
66

Discussion topic: RT AX86U connectivity issues with Sky Q Broadband.

Reply
Answered - Go to Answer
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@8888charlie8888 

 

Try connecting pc etc via wifi it should pick up the new ssid

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 46 of 67
832 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:48 AM

Yes I never had any problems before using them

Report post
Post 47 of 67
832 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:50 AM

I tried that but it only picked up the powerline adapter.

Report post
Post 48 of 67
828 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@8888charlie8888 

 

Is adapter broadcasting old ssid or asus ssid 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 49 of 67
825 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:52 AM

Should I try factory reset on the router and try connecting then

Report post
Post 50 of 67
824 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:54 AM

I didn't look any deeper as I wanted to connect using the ethernet part.

Report post
Post 51 of 67
821 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:57 AM

Posted by a Superuser, not a Sky employee. Find out more

@8888charlie8888 

 

I didn't look any deeper as I wanted to connect using the ethernet part.

 

Ideally thats the way you want it. No factory reset as such just reboot the router then repair the powerlines

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 52 of 67
818 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 10:59 AM

Okay i'll try that. Thank you. I'll let you know in a bit.

Report post
Post 53 of 67
815 Views
Reply
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:20 PM

8888charlie8888_0-1623410261280.png

8888charlie8888_1-1623410323676.png

Hello again I've gone back to using ethernet directly from router. A couple screen shots for you. Do i have to do anything in regards to security. Much appreciated.

Report post
Post 54 of 67
793 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:22 PM

Did they come out

Report post
Post 55 of 67
791 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:26 PM

Posted by a Superuser, not a Sky employee. Find out more

@8888charlie8888 

 

Not yet

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 56 of 67
788 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:36 PM

Finally.

 

Report post
Post 57 of 67
776 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:36 PM

Posted by a Superuser, not a Sky employee. Find out more

@8888charlie8888 

 

Images came out blurry on my end.  What security ?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 58 of 67
776 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:40 PM

So I don't have to worry about security on the router.

Report post
Post 59 of 67
765 Views
Reply
0 Likes
8888charlie8888
What's this?
Topic Author
This message was authored by 8888charlie8888 This message was authored by: 8888charlie8888

Re: RT AX86U connectivity issues with Sky Q Broadband.

‎11 Jun 2021 12:43 PM

8888charlie8888_0-1623411760729.png

8888charlie8888_1-1623411788229.png

8888charlie8888_2-1623411812338.png

 

 

Report post
Post 60 of 67
761 Views
Reply
0 Likes
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion