Purchase a mini q box

[RockinWayne]

Hello, 

I want to purchase a 2nd Sky Q mini box, which I want to install myself! My problem is, when I go to online to purchase I select self install, then the next page ask me to book a date for the engineer to visit! I'm  totally  confused, has anyone got any advice on this or do I need to ring sky? 🤔

[NickNewark · Accepted solution]

It might be better to call. I can't think why you'd have an engineer install, I did mine myself. You might get a better deal over the phone. 👍

[RockinWayne]

Totally agree.  I  know  the set up would  be easy has the WiFi  throughout  my home is excellent! Many thanks for the reply it's greatly appreciated.

[NickNewark]

Let us know how you get on. 👍 

[MightyQuinn]

Hi @RockinWayne   What happens when you order a self install Mini box on your Sky Q box under My Offers in My Account?

[Invisiblename]

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@RockinWayne wrote:

Hello, 

I want to purchase a 2nd Sky Q mini box, which I want to install myself! My problem is, when I go to online to purchase I select self install, then the next page ask me to book a date for the engineer to visit! I'm  totally  confused, has anyone got any advice on this or do I need to ring sky? 🤔

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Note that you can't "purchase" any Sky Q boxes, you are loaned them.  Any charge is an admin fee. If you cancel at any time, you have to return all Sky Q boxes.

[RockinWayne]

I do know that! 

[Rhonny]

@RockinWayne

 I  know  the set up would  be easy has the WiFi  throughout  my home is excellent!

Unless you're on Sky Broadband, the mini doesn't connect to your wifi. But maybe you are with Sky for broadband. 

[RockinWayne]

Not true! I've just purchased my 2nd mini box and all is link including my 2 terabit Sky Q box to my network, which is Virgin Media! 🤔

[PandJ2020]

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@RockinWayne wrote:

Not true! I've just purchased my 2nd mini box and all is link including my 2 terabit Sky Q box to my network, which is Virgin Media! 🤔

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The Q boxes communicate using their own private WiFi mesh by default.

There are ways of using Ethernet but they won't be communicating to each other via your VM network.

[Rhonny]

@RockinWayne

Not true!

It is true, no matter how loudly you shout. 

[Chodley]

Terabyte 😉

They do connect to your wifi (I can see my minis on my BT mesh) but they don't use it for TV streaming

[nigea99]

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@Chodley wrote:

Terabyte 😉

They do connect to your wifi (I can see my minis on my BT mesh) but they don't use it for TV streaming

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I think you will find the minis can be seen on the network but do not correct directly - they connect to the main box's own wifi  which in turn connects to your own network.

Thus there is a connection but not directly.

I actually use my mini to connect an AV amp connected to it via ethernet to link via this route to my network  i.e the route from my AMP amp is Amp -> (ethernet)-> SKY Mini -> (SKY Main genereated wifi) - > SKY main -> (ethernet) -> My  network BT Hub

In my BT hub stats my AV amp in the above case shows as connected via ethernet (as that is how the SKY main box connects & it doesnt know  about the SKY wifi link between the main & mini) 

[Rhonny]

@Chodley

They do connect to your wifi

No, they connect to your broadband. 

[RockinWayne]

All sorted, Sky delivered my 2nd Sky Q mini box in super fast speed. Many thanks Sky. The great news is all up and running in no time at all, contacted to Virgin Network with no problems!! #HappyDays Many thanks for the good, sometimes not as good advice!!🤣