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Discussion topic: Offers on Account
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Message posted on 22 Oct 2021 03:30 PM
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Offers on Account
Hi I decided to leave sky however just after the 30 days notice I decided to come back so I rang up and sorted this etc, I had previously had 2 offers on my account adding up to £10 discount a month which they said can be re instated but weren't, I spoke to CS today and they said they had been put back on but they are still not showing on my account build or future bills
Thanks James
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Message posted on 22 Oct 2021 03:31 PM
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Re: Offers on Account
@Littlesugg You may or may not be aware but you’re not talking to Sky Customer Services. This is primarily a customer helps customer forum. Sky won’t contact you as a result of your post on here unless your post is escalated to them.
If you only contacted Sky today it'll take a little while for your online bills to update.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on 22 Oct 2021 03:33 PM
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Re: Offers on Account
Thank you
Message posted on 22 Oct 2021 03:35 PM
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Re: Offers on Account
@Littlesugg As @Daniel0210 says you'll have to give it a few days for billing to catch up
Message posted on 22 Oct 2021 03:36 PM
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Re: Offers on Account
Thanks hopefully that will be the case
Message posted on 22 Oct 2021 03:44 PM
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Re: Offers on Account
@Littlesugg If not post back and we may be able to alert sky directly from the forum
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