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This discussion topic is read only Discussion topic: scam

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This message was authored by: 123monkey

scam

i'm being scammed

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This message was authored by: PeteRG41

Re: scam

Without any information, it's impossible to advise you.

 

Is someone pretending they're Sky and attempting to charge you, or are you complaining about the amount of  money you're spending on sky products?

____
Pete.
This message was authored by: SKY1992bf

Re: scam

Posted by a Superuser, not a Sky employee. Find out more

@123monkey  What makes you think your being scammed as @PeteRG41  says without any information it's impossible for the community to advise 


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This message was authored by: 123monkey

Re: scam

i'm being scammed

This message was authored by: Daniel0210

Re: scam

Posted by a Superuser, not a Sky employee. Find out more

@123monkey Give us some information about this or stop repeating your uninformative post. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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This message was authored by: 123monkey

Re: scam

sky won't stop charging me for multi room,

sent it back months ago, 

have spoke to them 6 times over the last year about it, 

3 or 4 customer services personnel each call,

duration of which are all 1 to 1 hour 45,

yet still they charge 

This message was authored by: SKY1992bf

Re: scam

Posted by a Superuser, not a Sky employee. Find out more

@123monkey  I've escalated your post to who hopefully will be in contact via private chat 

 

so look out for a blue bubble across the bottom of the screen when logged onto the forum 

 

this link explains how this works 

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: PandJ2020

Re: scam

Posted by a Superuser, not a Sky employee. Find out more

Perhaps you agreed to a minimum term?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: scam

Posted by a Superuser, not a Sky employee. Find out more

@123monkey Did Sky acknowledge receipt of the returned loaned equipment? Have you still got proof of posting? What did Sky say the last time you rang them? 

edit: now escalated so will await outcome of any chat. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Lisa-P1987

Re: scam

Thank you for escalating this. We have now sent an invite to chat 🙂

Thanks

Lisa - Sky Tech Team Expert
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This message was authored by: 123monkey

Re: scam

minimum term has long expired

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