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This message was authored by: robbo87twatflaps

New problem with scheduling info

For the last few days now,update 9Nov2021 cannot find schedules for next day on any channels on blue button "Schedule information not avaialble"


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This message was authored by: GD1 Answer

Re: New problem with scheduling info

Posted by a Superuser, not a Sky employee. Find out more

@robbo87twatflaps wrote:

For the last few days now,update 9Nov2021 cannot find schedules for next day on any channels on blue button "Schedule information not avaialble"


Try a reboot of your Sky+ box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: New problem with scheduling info

Posted by a Superuser, not a Sky employee. Find out more

@robbo87twatflaps wrote:

For the last few days now,update 9Nov2021 cannot find schedules for next day on any channels on blue button "Schedule information not avaialble"


Try a reboot of your Sky+ box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: robbo87twatflaps

Re: New problem with scheduling info

Thank you  seems the logical step.(When clock change issue came about also knocked out the scheduling when Sky corrected that issue---flips to channel 998)

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This message was authored by: robbo87twatflaps

Re: New problem with scheduling info

THANK YOU for the answer (reboot) I basiclly got flustered and had been trying to go back via blue button 24 hours to previous day(impossible) Yellow buton was of course required  going on through the week to make recordings----reboot would have been next step if memory lost(power cut etc.)   Thanks again

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