How can I book an engineer The phone numbers they ask you to use don't connect to anything ?

[pmcginn3]

My sky box has not worrked for a week  It is stuck with the error message...sky box initializing ..no signal  How do I get an engineer call out  the 2 numbers quoted do not conect to anything ????

[GD1]

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@pmcginn3 wrote:

My sky box has not worrked for a week  It is stuck with the error message...sky box initializing ..no signal  How do I get an engineer call out  the 2 numbers quoted do not conect to anything ????

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Whe  calling you need to remain on the phone past the automated messages, when asked why your call say technical.  If you are calling the 03 number then this is the correct number 

[Annie+UK]

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

[pmcginn3 · Accepted solution]

03 number does not work ?? just sounds like an engaged tone all the time from landline and wont connect at all from mobile 

[pmcginn3]

This message was authored by:thanks @Annie+UK   ...maybe it is just engaged all the time  

[Lisa-P1987]

Hi there, we have got a chat team who can help with troubleshooting but if an engineer is needed you will need to call in. Would you like us to invite you to a chat?